Palm Bay, FL Air Conditioning Contractor - HVAC Repair Service

OMG for sure the best experience I ever had with ANY contractor. First of all from the moment their customer service operator (Meredith)picked up the phone, it was an absolute delight. She was patient, understanding, knowledgable, polite, very professional and personable at the same time and she was more concerned with helping me with my A/C issue than she was in getting my money. She walked me through a troubleshooting strategy to temporarily isolate the problem until Sam the technician arrived. By the way, Meredith did give me a 2 hour window of an ETA (as almost all other companies do) for Sam between 6:00 PM - 8:00 PM but UNLIKE all the other companies, Sam literally called me at 5:30 PM and was at my door promptly at 6:00 PM. I failed to mention that my HVAC was installed by Palm Bay Air and Heat on March 9, 2018...YES March 2018 I paid them $4,000 in cash for a new unit that malfunctioned a year and a half later so naturally that was the company I called first at 3:00 PM only to be lied to and then told that because I didn't have a maintenance contract in place that I would have to pay $59.95 with a credit card PRIOR to them even scheduling a service call which they couldn't guarantee until 9:00 PM and because it was past work hours, I would be paying an overtime rate. A-Best Air and Heat has a A+ rating on BBB and that is a big deal. This is an honest, reliable, professional and most importantly, DEPENDABLE. My A/C is now perfect thanks to A-Best. I did purchase a maintenance contract w/A-Best and would recommend ALL FAMILY AND FRIENDS to use ONLY A-BEST. Thank you Meredith and thank you Sam and thank you A-BEST! AAAAAAA+++++++++++